Returns & Refunds Policy

At Tea Drop, we take pride in the quality of our harvests; if you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened and sealed tea products. Due to food safety regulations, we cannot accept returns on items that have been opened or consumed.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Ensure the tea is in its original, unopened packaging and place it securely in a shipping box with your original packing slip.

• 3.
  Ship It Back

  Affix the provided shipping label and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process a refund to your original payment method within 5-7 business days.